‼️Troubleshooting

Common Issues.

Wallet Connection Problems

  • Clear Browser Cache: Remove stored wallet data

  • Reconnect Wallet: Disconnect and reconnect your wallet

  • Check Network: Ensure you're on Solana mainnet

  • Update Wallet: Use the latest version of your wallet

Voting Issues

  • Check Token Balance: Ensure you have 200,000+ IMU tokens

  • Verify Network: Must be on Solana mainnet

  • Try Again: Sometimes transactions fail due to network congestion

  • Check Wallet: Ensure your wallet supports message signing

Data Loading Problems

  • Refresh Page: Reload the page to fetch fresh data

  • Check Internet: Ensure stable internet connection

  • Clear Cache: Clear browser cache and cookies

  • Try Later: Data may be temporarily unavailable

Rank Calculation Issues

  • Verify Address: Ensure wallet address is correct

  • Check Timeframe: Try different timeframes (1D, 7D, 30D)

  • Wait for Processing: Large wallets may take longer to analyze

  • Contact Support: If issues persist

Performance Tips

  • Use Modern Browser: Chrome, Firefox, Safari, Edge

  • Stable Internet: High-speed connection recommended

  • Close Other Tabs: Reduce browser memory usage

  • Regular Refresh: Clear cache periodically

Getting Help

  • X DMs: DM us on X at @imuagent

  • Documentation: Refer to this GitBook for detailed guides

  • Social Media: Follow us on Twitter for updates

  • Email Support: Contact support for technical issues

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